S.P.I.D.E.R.S. Program
Safety Playbook for Individual Development
and Engagement of Responsible Students
Introduction and Objective > Verbal and Non-Verbal Communication > Communication Styles > Identifying the Communication Style > Communicating When
You're Upset > Summary
Everyone will experience situations where clear and effective communication is essential. Remember that communication is not just the words that come out of your mouth or what you write in a text message; body language and facial expressions are also part of our communication style. What you say and how you say it can have a great impact on your relationships. If you are upset or angry, always take time to think about what happened and what you want to say before communicating your feelings in an aggressive manner. Also, assertive communication is best to use anytime you want to avoid misunderstandings and confusion.
If you or anyone you know has experience with these or other difficult situations, it’s important to know that you’re not alone. Talking to a parent, teacher, counselor, family member, or other trusted adult can help you to resolve the situation before things become too difficult to control.
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The goal of communication is to foster understanding among individuals.
These lessons help to promote empathetic listening and open
dialogue to ensure that students learn how to effectively communicate
in all relationships.
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